FFP Guides

Compliance by state

Electrical Certificate of Compliance in the Northern Territory

Under the Electrical Safety Act 2022, an NT electrical contractor or worker completes a Certificate of Compliance for the work performed, certifying it was tested safe and compliant, and gives a copy to the customer within 30 days. Like-for-like replacement is exempt unless asked. Work connecting to the network means Power and Water Corporation gets a copy too.

Last checked 25 Sep 2026 against the sources listed at the end of this page.

Official name
Electrical Certificate of Compliance (CoC)
Regulator
NT WorkSafe
Who issues it
The licensed electrical contractor or worker who performed the work
When
Electrical work performed in the Northern Territory, other than like-for-like replacement of an existing fitting or appliance, unless the customer asks for a certificate anyway
Deadline
Given to the owner or occupier the work was carried out for within 30 days of the installation being certified
Lodgement
Completed online through the Northern Territory Government's online services, or on a paper Certificate of Compliance book from the Territory Business Centre. A copy also goes to Power and Water Corporation when the work connects or reconnects an installation to the network
Keep records for
Contractor keeps a copy, hard copy or scanned, for at least 5 years after it is issued
Penalty
Failing to complete, provide or retain a Certificate of Compliance is an offence under section 48 of the Electrical Safety Act 2022, with a maximum penalty of 50 penalty units (about $9,700 at the $194 penalty unit value from 1 July 2026).

Homeowner? If you had electrical work done in the Northern Territory that was not a simple like-for-like swap, ask for the Certificate of Compliance: it is the contractor's certification that the work was tested safe and meets the Act.

What the certificate must show

Produce it from a ServiceM8 job

  1. In Settings > Forms > Add Form, create a form called Electrical Certificate of Compliance NT.
  2. Add a Multiple Choice question, Like-for-like replacement, with options Yes / No, so the electrician can see whether a Certificate of Compliance is needed for that job.
  3. Add Text (Multi-line) for Description of work and Date for Date completed.
  4. Add a Checkbox for the certification statement: work tested safe from electrical risk and compliant with the Electrical Safety Act 2022.
  5. Add a Multiple Choice question, Connects to network, with options Yes / No, to flag jobs where a copy also needs to go to Power and Water Corporation.
  6. Attach the form to a job badge, for example Electrical CoC, and require it on jobs other than confirmed like-for-like replacements.
  7. When the form saves, use the details in the job diary PDF to complete the online Certificate of Compliance, send the customer their copy, and send Power and Water Corporation theirs on any job flagged Connects to network: Yes.
  8. Set a follow up task or reminder at day 25 on any job awaiting sign off, so the customer copy goes out inside the 30 day window, and keep the job diary PDF as your own 5 year record.

One certificate, most jobs

The Northern Territory's Certificate of Compliance sits under the Electrical Safety Act 2022, which commenced on 1 July 2024. NT WorkSafe's guidance describes the certificate as the contractor's or worker's certification that the electrical work performed was tested to be safe from electrical risk and complies with the Act and the standards prescribed or adopted under the Electrical Safety Regulations 2024.

The like-for-like exemption

NT WorkSafe's current guidance sets out an exemption: a like-for-like replacement of an existing electrical fitting or appliance, treated as a repair under clause 1.9.3 of AS/NZS 3000:2018, does not need a Certificate of Compliance unless the customer specifically asks for one. That is worth building into your job workflow, because it means not every service call needs the certificate step, only work that goes beyond swapping a fitting or appliance for an equivalent one.

Online, or the paper book

NT WorkSafe made an online Electrical Certificate of Compliance service available for licensed contractors and workers, letting you complete and lodge the certificate through the Northern Territory Government's online services rather than a paper book. The paper book option has not disappeared: hard copy Certificate of Compliance books remain available through the Territory Business Centre for anyone who wants or needs to keep using them.

Give the customer a copy within 30 days

NT WorkSafe's contractor guidance on the Certificate of Compliance sets a real deadline that a lot of the general online advice skips: the owner or occupier the work was carried out for must be given a copy within 30 days of the installation being certified. Build that into your job close-off step rather than treating the certificate as paperwork you get to eventually.

A second copy for Power and Water on connection jobs

When the job involves connecting or reconnecting an installation to Power and Water Corporation's transmission or distribution network, the Certificate of Compliance does double duty. It is the same document, not a separate Power and Water form: NT WorkSafe's contractor bulletins describe the contractor giving Power and Water Corporation a completed and signed copy of the CoC in addition to the copy the customer gets and the copy you keep. Treat any new connection, reconnection or supply change job as a three copy job (customer, Power and Water, your own file), and check Power and Water Corporation's own connection pages for the current process before you rely on a summary.

Keep your copy for 5 years

The contractor keeps a copy of every Certificate of Compliance issued for at least 5 years, and NT WorkSafe's guidance accepts either a hard copy printout or a scanned electronic copy. If ServiceM8 is your job system, the form PDF filed to the job diary is that copy, provided your account and its records stay accessible for the full 5 years.

Sources

  1. The Electrical Safety Act 2022 commenced in the Northern Territory on 1 July 2024. Under it, an electrical contractor or worker who performs electrical work completes a Certificate of Compliance certifying the work was tested to be safe from electrical risk and complies with the Act and the standards prescribed or adopted under the Electrical Safety Regulations 2024. NT WorkSafe: Certificate of compliance, checked 25 Sep 2026.
  2. A Certificate of Compliance is required for electrical work in the Northern Territory except for like-for-like replacement of an existing electrical fitting or appliance, a repair under clause 1.9.3 of AS/NZS 3000:2018, unless the customer asks for one. NT WorkSafe: Certificate of compliance, checked 25 Sep 2026.
  3. NT WorkSafe made an online Electrical Certificate of Compliance service available for licensed Northern Territory electrical contractors and workers to complete and lodge through the Northern Territory Government's online services, alongside the existing hard copy Certificate of Compliance books available from the Territory Business Centre. NT WorkSafe: Online Electrical Certificate of Compliance now available for use, checked 25 Sep 2026.
  4. The owner or occupier the electrical work was carried out for must be given a copy of the Certificate of Compliance within 30 days of the installation being certified. The electrical contractor must also keep a copy of each CoC issued for at least 5 years, as either a hard copy printout or a scanned electronic copy. Failing to complete, provide or retain a CoC is an offence under section 48 of the Electrical Safety Act 2022, with a maximum penalty of 50 penalty units. NT WorkSafe: Certificate of Compliance (CoC) - Electrical Safety, contractor bulletin, checked 25 Sep 2026.
  5. Where electrical work is associated with connecting or reconnecting an installation to the transmission or distribution network, the electrical contractor must give Power and Water Corporation, as network operator, a completed and signed copy of the Certificate of Compliance. NT WorkSafe: Electrical contractor information, connection of new installations, contractor bulletin, checked 25 Sep 2026.
  6. The Northern Territory penalty unit value is $194.00 from 1 July 2026, recalculated each financial year under the Penalty Units Act. NT Attorney-General's Department: Units and amounts, penalty units, checked 25 Sep 2026.