Who builds websites for physio and allied health clinics in Cleveland?

What does a Cleveland clinic site owe a patient who is over 65?

At the 2021 Census, Cleveland's median age was 51 against 38 for Queensland, and 4,813 residents, 30.4 per cent, were 65 or over, against 17.0 per cent statewide. Redland City Council's Cleveland snapshot adds that 36 per cent of residents reported at least one long term health condition, arthritis the most common at 13.6 per cent, and that 1,345 residents needed assistance with core activities, two thirds of them over 65.

That is the reader. Type that can be read without zooming, strong contrast, a phone number that is a tap on a phone and a plain number on a desktop, and the booking button repeated where the text about a service ends. Level access, the nearest drop off point, and whether a carer or family member can sit in are facts, and they go in text on the contact page, not in a photo. Many first contacts will come from an adult child booking for a parent, so the first visit page should say what to bring and how long it takes.

How does the hospital precinct change the referral page?

Hospitals were the single largest industry of employment for Cleveland residents at the 2021 Census, 4.5 per cent, with aged care residential services third at 2.8 per cent, and the council's snapshot puts health care and social assistance first with 1,069 residents employed, up 26.5 per cent since 2016. Mater Private Hospital Redland, a 60 bed private hospital, is on Weippin Street in Cleveland, co located with the Mater Health Centre Redland and its general practitioners.

A Cleveland clinic therefore sees discharge referrals, orthopaedic follow up and post surgical rehabilitation at a rate a younger suburb does not. The referral page should name which referrals the clinic accepts, what a discharged patient should bring, and how fast a post surgical appointment can be found, rather than a generic "we accept referrals" line. Cleveland's GPs sit inside Brisbane South PHN, which covers 223 suburbs across Logan, Redland, Brisbane and Scenic Rim, so the clinic's referral form and its PHN directory listing should match the website.

What can the site say about reviews and outcomes?

AHPRA's testimonial tool treats a review that refers to a symptom, a diagnosis or treatment, or an outcome or the practitioner's skill as a testimonial that cannot be used in advertising. Comments about customer service or communication style are not testimonials and may be used. Whoever controls the clinic website is responsible for reviews it publishes or republishes. For a clinic whose patients are often managing arthritis or recovering from surgery, the temptation to quote a recovery story is real and the rule is clear, so FFP writes plain service descriptions instead.

How does booking work, and what does the build cost?

Cliniko's Online bookings settings give an administrator a code snippet to embed the booking page in the clinic's own website, so a patient books into the real diary without leaving the site. FFP wires that in, and will do the same for Nookal or whatever practice software the clinic already runs. There is no published price list. After a free chat and FFP's own investigation, the clinic gets one fixed price before anything starts.