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Who joins ServiceM8, suppliers and Xero for Logan trade businesses?
FFP Digital, based in Ipswich, connects ServiceM8, supplier invoices and Xero for trade businesses working across Logan. Logan is a big, trade heavy city stretching from Springwood to Jimboomba, so the joins that matter are job costing, travel and revenue by area. Most work is remote, and on-site sessions in Logan are available.
Last checked 24 Oct 2026 against the sources listed at the end of this page.
How we cover Logan: FFP Digital is an Ipswich business, west of Logan. Integration work happens on your ServiceM8 and Xero accounts remotely, and we can come out to a Logan office or yard when the paper trail for supplier bills is easier to follow at the desk. There is no Logan office.
Who this software integration page is for
- Logan electricians, plumbers, HVAC and building trades who buy materials on account every day
- Offices where supplier bills sit in Xero with no link to the job they were bought for
- Businesses covering both the older north of the city and the southern growth estates
What Logan work usually needs
- Supplier invoices quoted against the ServiceM8 job number and imported to the right job.
- Xero bills matched to job materials so profit per job is visible without a spreadsheet.
- Tracking categories for areas such as the northern suburbs, the Beenleigh side and the southern estates.
- Travel and toll costs on long Logan runs, recorded on the job instead of absorbed.
What FFP actually does
- Switch on and configure Supplier Invoice Import, and train staff to quote the job number.
- Set up Xero Tracking Categories in ServiceM8 so revenue reports by area or crew.
- Build a custom join where Xero bills and ServiceM8 job costs still do not meet.
- Set booking travel surcharges to match how far your crews actually go.
Questions owners in Logan ask
Does FFP have a Logan office?
No. FFP Digital is in Ipswich. Logan work is done remotely, with on-site visits in south east Queensland when they save time.
Can ServiceM8 import our supplier invoices on its own?
Yes, with the Supplier Invoice Import add-on, as long as staff give the ServiceM8 job number as the purchase order when they buy. The gap is usually on the Xero side.
Can we report revenue by area in Xero?
Yes. ServiceM8's Xero Tracking Categories add-on sends the category chosen on the job card to Xero with the invoice. Changes made in Xero take up to a day to sync back.
What does a custom join cost?
FFP's main site gives $2,000 plus GST as the starting point, and each job is quoted as one fixed price.
Why is job costing the first join for a Logan trade office?
Logan is a trades city. At the 2021 Census, technicians and trades workers were the largest occupation group among employed Logan residents, 15.7 per cent against 13.7 per cent for Queensland, and 1.4 per cent drove a truck to work, nearly twice the state share. Plenty of those businesses buy materials every day from trade counters, and the margin on a job lives or dies on whether those bills reach it.
ServiceM8's Supplier Invoice Import gives each account an email address for supplier invoices. Staff quote the ServiceM8 job number as the purchase order when they buy, and invoices sent to that address are attached to the matching job. On the Xero side, FFP's main site notes that supplier bills are not linked back to the ServiceM8 job by the standard sync, so profit per job becomes a spreadsheet exercise. Joining the two, so the bill in Xero and the materials on the job agree, is usually the first piece of work worth paying for.
How do you see revenue by area when Logan is this spread out?
Logan City Council's twelve divisions run from Springwood and Rochedale South in the north to Jimboomba and Cedar Vale in the south, Beenleigh and Eagleby in the east and Flagstone and Greenbank in the west, with growth estates such as Yarrabilba inside the city. A job in Yarrabilba and a job in Kingston are both "Logan" on an invoice, but they are not the same trip.
ServiceM8's Xero Tracking Categories add-on lets you choose a tracking category on the job card and sends it to Xero with the invoice, so the bookkeeper can report by area or crew without editing every invoice. Note that the categories only sync once a day. Travel belongs on the job too: the Logan Motorway is a toll road, and a Services booking form can add a per kilometre surcharge past a perimeter you set.
How does FFP run a Logan integration job?
We look at one materials heavy job on a shared screen: the supplier invoice, the job card and the Xero bill. If ServiceM8's own add-ons close the gap, we set them up. If the join needs custom code, FFP's published starting point is $2,000 plus GST, priced as one fixed piece before work starts.
Sources
- At the 2021 Census, technicians and trades workers were 15.7 per cent of employed people in the Logan LGA (Queensland 13.7 per cent), the largest occupation group, and 1.4 per cent travelled to work by truck (Queensland 0.8 per cent). Australian Bureau of Statistics, checked 24 Oct 2026.
- ServiceM8's Supplier Invoice Import matches supplier invoices emailed to an account address to jobs, using the ServiceM8 job number that staff give as the purchase order or reference number. ServiceM8 Help Center, checked 24 Oct 2026.
- ServiceM8's Xero Tracking Categories add-on lets you choose tracking category values on the job card, sends them to Xero with the job's invoice, and syncs categories once a day. ServiceM8 Help Center, checked 24 Oct 2026.
- Logan City Council's twelve divisions include Springwood and Rochedale South (Division 1), Yarrabilba (Division 4), Jimboomba and Cedar Vale (Division 9), Flagstone and Greenbank (Division 11) and Beenleigh and Eagleby (Division 12). Logan City Council, checked 24 Oct 2026.
- Linkt lists the Logan Motorway among Queensland's toll roads. Linkt (Transurban), checked 24 Oct 2026.
- FFP Digital's custom ServiceM8 and Xero integration starts from $2,000 plus GST; its page notes that supplier bills in Xero are not linked back to the ServiceM8 job by the standard sync. FFP Digital, checked 24 Oct 2026.
- A ServiceM8 Services booking form can apply a travel distance surcharge, in dollars per kilometre, beyond a perimeter set from your office location. ServiceM8 Help Center, checked 24 Oct 2026.