FFP Guides

Compliance by state

Which NSW gas certificate applies to your job

In NSW, a gasfitter working on an installation connected to a gas network issues a certificate of compliance, while work on an installation not connected to a network, such as a standalone LPG bottle set, needs a certificate of inspection instead. Both must be tested and provided within 5 business days of finishing the work, lodged through Fair Trading's BCNSW eCert portal.

Last checked 25 Sep 2026 against the sources listed at the end of this page.

Official name
Certificate of compliance (network connected gas work) or certificate of inspection (non network gas work)
Regulator
NSW Fair Trading / Building Commission NSW, via the BCNSW eCert portal
Who issues it
The licensed gasfitter who carried out the work
When
Completing gasfitting work: a certificate of compliance for network connected installations, a certificate of inspection for installations not connected to a network
Deadline
Test for defects and provide the certificate within 5 business days of finishing the work
Lodgement
Through the BCNSW eCert portal (from 1 March 2026), which replaced the MyInspections system
Keep records for
Gasfitter keeps a copy of the certificate of compliance for 5 years
Penalty
NSW Fair Trading treats a failure to test, certify or hand over the correct certificate within 5 business days as a breach of a gasfitter's licence obligations. Maximum penalties are set in penalty units under the Gas and Electricity (Consumer Safety) Regulation 2018, with a higher maximum for a corporation than an individual; confirm the current dollar figure with NSW Fair Trading before quoting it to a client.

Homeowner? If you have had gas work done in NSW, ask which certificate applies: a certificate of compliance if you are connected to the gas network, or a certificate of inspection if you run bottled gas only. Either way, you are entitled to your copy within 5 business days of the work finishing.

What the certificate must show

Produce it from a ServiceM8 job

  1. In Settings > Forms > Add Form, create a form called Gas compliance NSW.
  2. Add a Multiple Choice question, Connection type, with the options Network connected / Not connected, so the job clearly flags which certificate applies.
  3. Add a Text question for Network operator (network connected jobs only) and a Text question for Licence number.
  4. Add Checkbox questions for the defect test and, for non network jobs, the container, regulator and appliance inspection and compliance plate.
  5. Attach the form to a Gasfitting job badge and require it before the job can be checked out.
  6. Within 5 business days of checkout, lodge the certificate through the BCNSW eCert portal and save the confirmation into the ServiceM8 job diary alongside the customer's copy.

Two certificates, split by whether the gas comes from a network

NSW gasfitting compliance does not run on one certificate the way plumbing compliance does. If the gasfitting work is on a gas installation connected to a gas network, the gasfitter has to test the installation for defects and give a certificate of compliance to the customer and the relevant network operator. If the installation is not connected to a network, for example a standalone LPG cylinder set for a shed or caravan park, the gasfitter instead inspects the containers, regulators and appliances, attaches a compliance plate, tests for defects, and gives the owner a certificate of inspection. This page covers the network case; a shared plumbing certificate of compliance is a separate document and this page does not repeat its content.

The 5 business day clock and the eCert portal

Whichever certificate applies, the gasfitter has 5 business days after finishing the work to complete the required testing and hand over a copy. From 1 March 2026, both certificate types are submitted through the BCNSW eCert portal, which replaced the older MyInspections system gasfitters had used to lodge with NSW Fair Trading. The gasfitter has to keep their own copy of whichever certificate they issue for 5 years, so the eCert record and the job file in ServiceM8 should agree with each other rather than being two separate stores of the same paperwork.

Who actually receives the certificate

For a certificate of compliance, both the customer and the network operator (the local gas distributor) are entitled to a copy, since the network operator relies on it to keep its own connection records straight. For a certificate of inspection, the copy goes to the owner of the installation rather than a network operator, because there is no network connection to notify. Getting the recipient wrong, sending the customer's copy only and skipping the network operator, is the most common way gasfitters fall out of step with this requirement on new or altered network connections.

Sources

  1. A certificate of compliance is required when gasfitting work is carried out on a gas installation connected to a gas network. Within 5 business days after completing the work, the gasfitter must test the installation for defects and provide a certificate of compliance to the consumer and the relevant network operator. NSW Government (Fair Trading gasfitter obligations), checked 25 Sep 2026.
  2. A certificate of inspection is required for gasfitting work on installations not connected to a gas network. Within 5 business days, the gasfitter must inspect all containers, regulators and appliances, test the installation for defects, attach a compliance plate, and provide a certificate to the owner. NSW Government (Fair Trading gasfitter obligations), checked 25 Sep 2026.
  3. Gasfitters must keep a copy of the certificate of compliance for 5 years. NSW Government (Fair Trading gasfitter obligations), checked 25 Sep 2026.
  4. From 1 March 2026, certificates of compliance and inspection for gasfitting work are submitted through the BCNSW eCert portal, which replaced the previous MyInspections system. NSW Government (Building Commission NSW), checked 25 Sep 2026.