ServiceM8 form
ServiceM8 fire hose reel inspection form
This ServiceM8 Form records the AS 1851 routine service of one fire hose reel: access and signage, stop valve, hose run out and condition, nozzle, hose guide, reel rotation and the flow result. The flow reading is a number, so a Skip Question If condition asks for the cause only when flow falls below the figure you set for that hose size.
Last checked 25 Sep 2026 against the sources listed at the end of this page.
Free form ยท AS 1851:2012 (routine service); AS 2441:2005 (installation)
Fire hose reel routine service form for fire services and plumbing
A per reel service record with the measured flow, and with Asset Management a building table of every reel, its flow and result.
The form: 24 questions
| Section | Question | Type | Req. | Notes |
|---|---|---|---|---|
| Reel | Reel ID | Text | Yes | |
| Reel | Location | Text | Yes | |
| Reel | Hose diameter | Choice 19 mm / 25 mm | Yes | |
| Reel | Hose length (m) | Number | Yes | |
| Reel | Routine | Choice Six monthly / Yearly / Five yearly / Other | Yes | |
| Access | Reel accessible and unobstructed | Choice Yes / No | Yes | |
| Access | Location sign present and legible | Choice Yes / No | Yes | |
| Access | Operating instructions legible | Choice Yes / No | Yes | |
| Valve and reel | Stop valve operates and does not leak | Choice Pass / Fail | Yes | |
| Valve and reel | Reel rotates freely | Choice Pass / Fail | Yes | |
| Valve and reel | Hose guide allows pay out in all directions | Choice Pass / Fail / No guide fitted | Yes | |
| Hose and nozzle | Hose run out full length | Choice Yes / No, six monthly check only | Yes | |
| Hose and nozzle | Hose condition | Multiple choice Cracking / Kinks or flat spots / Leak at coupling / Leak along hose / Perished / No defects | Yes | |
| Hose and nozzle | Nozzle shuts off fully | Choice Pass / Fail / Nozzle missing | Yes | |
| Flow | Flow test done | Choice Yes / Not due this visit | Yes | |
| Flow | Flow (L/s) | Number | Skip when Flow test done equals Not due this visit. Commonly cited minimums: 0.33 L/s (19 mm) and 0.41 L/s (25 mm). | |
| Flow | Low flow cause | Choice Low supply pressure / Valve partly closed / Hose kinked / Nozzle blocked / Unknown, investigate | Skip when Flow is greater than the minimum for this hose size. | |
| Result | Result | Choice Serviceable / Serviceable after repair / Not serviceable, critical / Not serviceable, non critical | Yes | |
| Result | Parts replaced | Text | ||
| Result | Photo of reel | Photo | Yes | |
| Result | Photo of defect | Photo | ||
| Result | Date serviced | Date | Yes | |
| Sign off | Technician name and licence number | Text | Yes | |
| Sign off | Technician signature | Signature | Yes |
Set it up in ServiceM8
- Create an asset type called Fire hose reel with fields for hose diameter and hose length, and label each reel.
- Add the questions above in Settings > Forms > Add Form. Use Number for flow and hose length so decimals are kept.
- On Flow (L/s), add Skip Question If: Flow test done equals Not due this visit.
- On Low flow cause, add Skip Question If with ANY conditions: Flow test done equals Not due this visit, Hose diameter is not equal to 19 mm, or Flow is greater than 0.33. For mixed sites add a second copy of the question for 25 mm reels (not equal to 25 mm, or greater than 0.41), after checking both figures in your standards.
- Link the form to the Fire hose reel asset type and choose reel ID, location, flow, result and date as the register columns.
- Test it on a site with both hose sizes and deliberately enter a low flow to confirm the cause question appears.
A hose reel is a water system, not an extinguisher
Fire hose reels and extinguishers usually sit side by side on a site plan and get serviced on the same visit, which tempts contractors to use one form for both. They should not. An extinguisher is a sealed cylinder checked by gauge, weight and tag. A hose reel is connected to the building's water supply, so its service is about whether water arrives at the nozzle: the stop valve opens, the hose runs out its full length without kinks or leaks, the reel turns freely, the guide lets the hose pay out in any direction, and the nozzle shuts off.
The heart of this form is the flow check. Published summaries of AS 2441 (the installation standard) give minimum flows of 0.33 L/s for a 19 mm hose and 0.41 L/s for a 25 mm hose at 220 kPa inlet pressure, and summaries of AS 1851 describe flow testing as part of the yearly service with visual and access checks every six months. Record the actual flow in litres per second rather than a tick, so a reel that is drifting down shows up before it fails.
Using the flow number in ServiceM8
ServiceM8 Number questions accept decimals, so Flow (L/s) can hold 0.36 as typed. Add a Skip Question If on the Low flow cause question: skip when Flow is greater than your minimum. For a site with only 19 mm reels that is one condition. For mixed sites, ask Hose diameter first and put two versions of the cause question behind ANY or ALL conditions, one per hose size. The technician then only sees the extra question when the reel actually needs attention.
Completed against a hose reel asset, each question shows that reel's past answers, including last year's flow, so the drift is visible on site and not just in the office.
Where the record goes
Fire hose reels are a prescribed fire safety installation on the Queensland occupier's statement and an essential safety measure in Victoria (the fire hose reel system in Schedule 8). Print the per reel results as a table in the Asset Register so the occupier or owner has one page per building to file with their other fire safety records.
What this form will not do
- Skip conditions can only hide or show questions. ServiceM8 will not mark a low flow as a fail on its own; the technician still sets the result.
- Flow figures come from published summaries of AS 2441:2005 and AS 1851:2012. Check them against the standards and the site's baseline data before relying on them.
- Hose reels on a shared water supply may also need hydrant or pump records, which this form does not cover.
Sources
- Summaries of AS 2441:2005 give minimum hose reel discharge rates of 0.33 L/s for 19 mm hoses and 0.41 L/s for 25 mm hoses at an inlet pressure of 220 kPa (plus or minus 10 kPa), and a maximum hose length of 36 m. Complete Pumps and Fire Protection, checked 25 Sep 2026.
- Summaries of AS 1851:2012 describe six monthly hose reel checks of access, signage, operating instructions, hose condition and free rotation, and a yearly service that runs out the full hose and includes a flow test. Complete Pumps and Fire Protection, checked 25 Sep 2026.
- ServiceM8 Number questions accept digits with negative numbers and decimals allowed. ServiceM8 Help Center, checked 25 Sep 2026.
- ServiceM8 Skip Question If supports Greater than and Less than conditions and combinations where ALL or ANY conditions match. ServiceM8 Help Center, checked 25 Sep 2026.
- The fire hose reel system is an essential safety measure in Victoria (Building Regulations 2018, Schedule 8, Part 5). Building Regulations 2018 (Vic), version 031, checked 25 Sep 2026.
- Fire hose reels are one of the prescribed fire safety installations listed on the Queensland occupier's statement. Queensland Development Code MP 6.1, Schedule 2 (publication date 6 May 2014), checked 25 Sep 2026.