ServiceM8 form

ServiceM8 CCEW form that matches the eCert portal

This ServiceM8 Form collects every field Building Commission NSW's eCert portal asks for on a Certificate of Compliance for Electrical Work, in the portal's order. The electrician fills it in on site, the office keys it into eCert, and the CCEW is lodged no later than 7 days after the work and its testing are finished.

Last checked 25 Sep 2026 against the sources listed at the end of this page.

Free form · Gas and Electricity (Consumer Safety) Regulation 2018 (NSW)

CCEW form for electrical

A lodgement sheet PDF in the job diary laid out in eCert's screen order, plus the eCert certificate number once the office has submitted it.

The form: 29 questions

Section	Question	Type	Req.	Notes
1 Work type	Work type	Choice New work / Rectification of work in a written direction notice	Yes	First choice in eCert.
1 Work type	Written direction notice number	Text		Only for rectification work. Skipped otherwise.
2 Installation	Type of installation	Multiple choice Residential / Commercial / Industrial / Rural / Mixed development / Other	Yes	eCert allows more than one.
2 Installation	Type of work completed	Choice New work / Addition or alteration / Like for like replacement / Metering work / Solar or battery / Other	Yes	eCert allows only one.
2 Installation	Specific location of the work	Text	Yes	Floor, room or building area.
2 Installation	Special conditions	Multiple choice None / Hazardous area / Underground wiring / High voltage / Off grid / Other	Yes
3 Equipment	Work connected to electrical supply	Choice Yes / No	Yes
3 Equipment	Equipment item 1 type, rating, number and description	Text	Yes	For example: circuit, 230 V 20 A, 2, new power circuits to garage.
3 Equipment	Equipment item 2 type, rating, number and description	Text
3 Equipment	Equipment item 3 type, rating, number and description	Text
3 Equipment	Metering work done	Choice Yes / No	Yes
3 Equipment	Meter type	Choice Type 1 / Type 2 / Type 3 / Type 4		Skipped when no metering work.
3 Equipment	Meter service provider	Text
3 Equipment	Metering system	Choice Network metering / Embedded network
4 Customer and site	Customer or company name	Text	Yes
4 Customer and site	Customer email for the certificate	Text	Yes	eCert emails the certificate here. Confirm spelling with the customer on site.
4 Customer and site	Customer phone	Text	Yes
4 Customer and site	Lot, plan type and plan number if known	Text		Needed only when the address search fails.
4 Customer and site	Unit, street number and name, suburb, postcode	Text	Yes
5 Testing	Testing done by	Choice Me, the installing electrician / Another licensed electrician	Yes
5 Testing	Tester licence number	Text		Only if another electrician tests. eCert assigns the job to them.
5 Testing	Test completion date	Date	Yes	The 7 day clock starts here. eCert will not accept a future date.
5 Testing	NMI	Text		Optional in eCert. Off the meter or the power bill.
5 Testing	Tests completed	Multiple choice Visual inspection / Earth continuity / Insulation resistance / Polarity / Correct circuit connections / Earth fault loop impedance / RCD operation	Yes
5 Testing	Network provider	Choice Ausgrid / Endeavour Energy / Essential Energy / Not applicable	Yes
5 Testing	Photos for supporting documents	Photo		Board, labelled circuits, meter. Upload in eCert under supporting documents.
6 Office	eCert certificate number	Text		Filled in by the office after submission. Format YYMMXXXXXXXX.
6 Office	Date submitted in eCert	Date
Sign off	Electrician signature	Signature	Yes	Internal sign off that the answers are correct. The legal declaration is made in eCert.

Set it up in ServiceM8

In ServiceM8 go to Settings > Forms > Add Form and name it CCEW eCert capture.
Add the questions in the order shown. Keep the numbered section names so the PDF reads in the same order as the eCert screens.
Add Skip Question If conditions: skip the written direction notice number unless Work type contains Rectification, skip tester licence number unless Testing done by contains Another, and skip the three metering questions when Metering work done equals No.
Make the office questions not mandatory, so the electrician can finish the form on site and the office completes them later from the job card.
In the Word template, lay the answers out in eCert order with the section numbers as headings, and add the job number at the top so the office can match it to the portal draft.
Add a job queue or badge called CCEW to lodge, and clear it only once the certificate number is entered, so nothing sits past day 7.
Lodge one real job with the electrician beside you to confirm your choice lists match the options eCert shows your licence type.

What changed on 1 July 2026

From 1 July 2026 every CCEW in New South Wales must go through the BCNSW eCert portal, either one at a time or through an approved API. Handwritten and PDF CCEW forms are no longer accepted. The old habit of an electrician filling in a paper book or a fillable PDF in the van, and someone posting or emailing it later, no longer produces a valid certificate.

The deadline did not move. A licensed electrician must submit the CCEW no later than 7 days after completing the work, including the safety and compliance test. It applies to any work that installs, repairs, adds or alters electrical equipment, including like for like swaps of hot water systems, ovens, cooktops and accessories. The penalty is 20 penalty units for an individual and 40 otherwise, under the Gas and Electricity (Consumer Safety) Regulation 2018.

Why the form follows the portal's order

eCert walks through five screens: the type of work, installation details, equipment and supply, customer and site, and test details, then the declarations. The portal only saves when you click Save and continue, so an office worker who stops halfway to ring the electrician about a meter number can lose the lot. The form below asks the same things in the same order, so the person lodging reads down the PDF and types across without hunting.

Two parts trip offices up most. The equipment screen wants each item as a type, a rating such as 415 V 63 A, a quantity and a description. The metering block only appears for metering work and asks for meter type (1 to 4), the meter service provider and whether it is network metering or an embedded network. Both are in the form, and the metering questions skip themselves when no meter work was done.

Who gets a copy, and where your email address matters

Once the CCEW is submitted, eCert emails the PDF to the installing electrician, emails the customer if their address was entered, and sends a copy to the energy provider. The certificate number arrives in the format YYMMXXXXXXXX. That makes the customer email the most important answer on the form: the electrician is responsible for it being correct. The form asks for it separately from the job card, because the job contact is often a builder or agent rather than the owner.

Lodging through an API instead

eCert offers an API so eligible businesses and software providers can submit CCEW data straight from their own systems. Building Commission NSW's guide does not name which products are connected, and ServiceM8 does not appear in it, so check with ServiceM8 before assuming this form can submit itself. Until then, this form is the field capture and your office does the lodgement.

What this form will not do

This form does not submit to eCert. The Building Commission NSW guide does not list ServiceM8 as an integrated product, so lodgement is a manual step.
ServiceM8 Forms have no repeating rows, so equipment is limited to the slots you add. Use the description line or add more slots for big jobs.
Choice list options above are typical values. eCert's own drop down lists are the authority, so copy their wording once you see them in your account.
The customer receives the certificate only if the email address is right. Nobody at eCert checks it for you.

Sources

From 1 July 2026 all CCEWs must be submitted through the BCNSW eCert portal, individually or by approved API; handwritten and PDF CCEW forms are no longer accepted. NSW Government, BCNSW eCert portal, checked 25 Sep 2026.
A CCEW must be submitted no later than 7 days after completing the work, including the safety and compliance test, for any work that installs, repairs, adds or alters electrical equipment, including like for like replacements. Penalty: 20 penalty units for an individual, 40 otherwise. NSW Government, When to submit a CCEW (Gas and Electricity (Consumer Safety) Regulation 2018), checked 25 Sep 2026.
The eCert installation details screen asks for type of installation, type of work completed, specific location of the work and special conditions; the equipment screen asks whether the work is connected to supply and, for each item, equipment type, rating, number of items and description, plus meter type 1 to 4, meter service provider and metering system for metering work. Building Commission NSW, BCNSW eCert user guide for electricians, checked 25 Sep 2026.
The eCert test details screen asks whether testing is assigned to another licensed electrician, then test completion date (no future dates), optional NMI, tests completed, network provider, whether to share with an employer, and supporting documents up to 100MB per file. Building Commission NSW, BCNSW eCert user guide for electricians, checked 25 Sep 2026.
After submission the installing electrician and the customer (if an email was provided) receive the certificate by email, the energy provider receives a copy, and the certificate number is in the format YYMMXXXXXXXX. Building Commission NSW, BCNSW eCert user guide for electricians, checked 25 Sep 2026.
Integrated business software can submit CCEW information to eCert through an API, subject to the provider meeting eligibility requirements; the guide does not list specific products. Building Commission NSW, BCNSW eCert user guide for electricians, checked 25 Sep 2026.
ServiceM8 Forms can skip a question based on the answer to a previous question using Skip Question If conditions. ServiceM8 Help Center, checked 25 Sep 2026.