ServiceM8 form
ServiceM8 form for the QLD plumbing Form 4 (notifiable work)
This ServiceM8 Form collects on site what the QBCC's Form 4 asks for: date work finished, property address, which of the 12 notifiable work categories apply, a description, the licensed people who did the work and, for underground drainage, the as constructed diagram. The office then lodges the Form 4 on the QBCC Portal within 10 business days of invoicing.
Last checked 25 Sep 2026 against the sources listed at the end of this page.
Free form
QLD notifiable work (Form 4) capture form for plumbing and drainage
A job diary PDF laid out in Form 4 order, with categories, licence numbers, description and diagram photos, ready for the office to lodge on the QBCC Portal.
The form: 21 questions
| Section | Question | Type | Req. | Notes |
|---|---|---|---|---|
| Check | Is this notifiable work | Choice Yes, notifiable / Permit work / Minor work / Unsure, office to check | Yes | Every question below is skipped for permit or minor work. Use the QBCC's Is this notifiable work tool if unsure. |
| Job details | Date work finished | Date | Yes | |
| Job details | Property address | Text | Yes | As it will appear on the QBCC register. |
| Job details | Client type | Choice Private person or business (Form 4) / Public sector entity (Form 4a) | Yes | |
| Job details | Building class | Choice Class 1 / Class 10 / Class 2 to 9, one or two storeys / Class 2 to 9, three or more storeys | Yes | Several categories depend on the class. |
| Categories | Categories of notifiable work | Multiple choice 1 Supply pipes / 2 Fire services / 3 Existing sanitary plumbing / 4 Existing sanitary drainage / 5 Temperature control devices / 6 Water heaters / 7 Backflow prevention devices / 8 Greywater treatment plants / 9 Fixtures, Class 1 or 10 / 10 Fixtures, Class 2 to 9 of 1 or 2 storeys / 11 Sealing sanitary drains / 12 Sealing supply pipes | Yes | Tick every category done on this job. |
| Categories | Description of work | Text | Yes | Plain words, for example Replaced 315 L electric storage water heater with heat pump, new TMV. |
| Water heater | Water heater make, model and serial | Text | Skip unless categories contain 6 Water heaters. | |
| Water heater | Temperature control device fitted | Choice Yes / No / Not applicable | Skip unless categories contain 6 Water heaters. | |
| Backflow | Form 9 test report completed | Choice Yes, attach to lodgement / No / Not applicable | Skip unless categories contain 7 Backflow prevention devices. | |
| People | Person or persons who did the work | Text | Yes | |
| People | QBCC occupational licence numbers | Text | Yes | |
| People | Relevant person (lodging licensee or contractor) | Text | Yes | |
| People | Contact phone for this job | Text | Yes | |
| Drainage | Underground sanitary drainage involved | Choice Yes / No | Yes | |
| Drainage | As constructed diagram photo | Photo | Skip when Underground sanitary drainage involved equals No. Must show fixtures, access points, reflux valve, dimensions, depths and setbacks. | |
| Drainage | Drain trench photo before backfill | Photo | ||
| Evidence | Photo of completed work | Photo | Yes | |
| Evidence | Progress payment job | Choice No, single invoice / Yes, this stage only | Yes | Each invoice for a stage with notifiable work needs its own registration. |
| Sign off | Declaration: work complies with the Plumbing and Drainage Act 2018 and Regulation 2019 | Choice Yes | Yes | |
| Sign off | Licensee signature | Signature | Yes |
Set it up in ServiceM8
- In Settings > Forms > Add Form, name the form Form 4 capture and set Badge Requirement to mandatory so the job cannot be completed without it.
- Add the questions above in order. The categories question is Multiple Choice (Multi-answer) with the twelve categories written exactly as listed.
- On every question after Is this notifiable work, add Skip Question If with ANY conditions: Is this notifiable work equals Permit work, or equals Minor work.
- On the water heater and backflow questions, add Skip Question If: Categories of notifiable work does not contain 6 Water heaters (or 7 Backflow prevention devices).
- Download the sample template and order the fields to match the Form 4 so the office can copy them straight into the QBCC Portal.
- Add the Form 4 capture badge to your job templates for hot water, bathroom and fixture jobs.
- In the QBCC Portal, set up your office administrator as a nominated representative so they can lodge from the completed PDF.
What notifiable work is, and why the form exists
In Queensland, most plumbing and drainage in existing homes, and some in commercial buildings, is notifiable work: you do it without a council permit or mandatory inspection, then register it with the QBCC afterwards. Replacing a hot water system, relocating a toilet or renovating a bathroom are the everyday examples. Work for a new building is permit work, not notifiable work.
Registration is on the Form 4 (Form 4a for public sector clients) and it has a hard deadline: within 10 business days of issuing an invoice for the work, and again for each progress invoice on a staged job. Lodging online through the QBCC Portal costs $36.88; the paper form costs $49.80. Not registering, and not giving the customer their copy, are each offences with a maximum penalty of 60 penalty units. The practical risk for a busy plumber is not the form, it is the office not knowing the job needed one.
The 12 categories as a picklist
The Form 4 asks you to tick every category that applies, and the QBCC says you must select all of them. Schedule 1 of the Plumbing and Drainage Regulation 2019 sets the categories: supply pipes, fire services, sanitary plumbing, sanitary drainage, temperature control devices, water heaters, backflow prevention devices, greywater treatment plants, fixtures in Class 1 or 10 buildings, fixtures in Class 2 to 9 buildings of one or two storeys, sealing sanitary drains and sealing supply pipes. A single hot water replacement often ticks three: supply pipework, the water heater and its temperature control device.
In ServiceM8 that is a Multiple Choice (Multi-answer) question, so the technician ticks every category on site while the work is fresh. Put a first question asking whether the job is notifiable, permit or minor work, and skip the rest of the form for the last two.
Hand the office a finished lodgement
The licensee can nominate a representative, such as an office administrator, to register notifiable work on the QBCC Portal on their behalf. This form is built for that split. The technician answers the questions and takes the photos; the office opens the completed PDF in the job diary and copies each answer into the portal. Attach the form to the job with a mandatory badge so a job cannot be invoiced without it, and after lodging, email the customer the QBCC copy within 20 business days, as the QBCC requires.
What this form will not do
- ServiceM8 does not lodge with the QBCC. The Form 4 is still registered and paid for on the QBCC Portal, or by the paper form.
- The 10 business day clock starts at invoice, which ServiceM8 does not link to this form. A follow up badge or automation is needed if you want a reminder.
- Whether a job is notifiable, permit or minor work is the licensee's call. The QBCC tool and guide are the authority, not this form.
- Fees quoted are the QBCC's and change each 1 July. The form carries no fees.
Sources
- Notifiable work must be registered with the QBCC within 10 business days of issuing an invoice for the work; Form 4 is for private persons and businesses and Form 4a for public sector work. Queensland Building and Construction Commission, checked 25 Sep 2026.
- Registering notifiable work costs $36.88 online through the QBCC Portal and $49.80 by manual form; a copy must go to the customer or occupier within 20 business days; not registering or not supplying a copy each carry a maximum penalty of 60 penalty units. Queensland Building and Construction Commission, checked 25 Sep 2026.
- The Form 4 (version 18, June 2026) asks for date work finished, property address, categories of work 1 to 12, description of work, relevant person, contact name and number, person or persons doing the work, QBCC occupational licence numbers and a signed declaration; underground drainage work needs an as constructed diagram. QBCC, Notifiable Work (Form 4), s 83 Plumbing and Drainage Act 2018, checked 25 Sep 2026.
- There are 12 categories of notifiable work in schedule 1 of the Plumbing and Drainage Regulation 2019, and licensees must select every category performed; several categories in one job need only one form. Queensland Building and Construction Commission, checked 25 Sep 2026.
- An as constructed diagram is a mandatory attachment for underground sanitary drainage on class 1a houses and townhouses and class 10a sheds, showing fixtures and drains affected, access points, reflux valves, dimensions from allotment features and depths and setbacks. Queensland Building and Construction Commission, checked 25 Sep 2026.